We’re building the future of Pharmacy Automation
Our Pharmacy Automation division is growing at an amazing rate, and we need your help us continue to grow. Noritsu offers great career opportunities with exceptional benefits, our team members are a source of pride for us. We go out of our way to offer you the tools and knowledge that you’ll need to excel.
Current openings.
Sales Executive
Western United States
Job Description
Responsible for building new business by identifying and selling prospects and maintaining relationships with clients. Has principle responsibility for pursuing sales opportunities through traditional channels and by utilizing new technology and communication software to reach new prospects. Must be self-motivated and driven to succeed. Strong interpersonal skills and a customer-focused approach are a must.
Essential Duties and Responsibilities:
- Sell products by establishing contact and developing relationships with customer prospects; recommend solutions and close sales.
- Actively seek out new sales opportunities through multiple sales avenues, including but not limited to cold calling, networking, social media and industry contacts
- Identifies business opportunities and prospects evaluating their position in the industry; researching and analyzing sales options by listening to the concerns/problems to identify possible solutions which result in purchase decisions.
- Build networks and spheres of influence in order to grow prospect lists .
- Maintain relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
- Identify the traits of the ideal customer and seek to find others with the same traits.
- Conduct market research to identify selling possibilities and evaluate customer needs.
- Set up meetings with potential clients.
- Prepare and deliver presentations on products/services.
- Prepare and report on goals, sales, and prospects.
- Participate in events and conferences on behalf of the company.
- Negotiate and close deals; handle complaints or objections.
- Contribute to team effort by accomplishing related results as needed.
- Perform other duties as assigned.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability required.
Education / Experience:
- High School degree.
- At least 3 years proven direct sales executive experience within the North American Pharmacy Automation market.
- Must be current in, and have considerable knowledge and understanding of, the broad array of hardware and software utilized in pharmacy automation and the North American market.
- Must have strong project management skills with the ability to identify and communicate a tangible need or service and to move said “need” from request to delivery.
- Must have excellent verbal and written communication skills with a strong command of the English language.
- Must have strong presentation skills to customers, supply partners, and employees in one-on-one and group settings.
- Must have the ability to convey and clearly explain customer requirements to technical personnel.
- Must be PC literate and knowledgeable of Microsoft Office products (Excel, PowerPoint, Project and Word).
- Must have excellent organizational skills; be detail oriented.
- Must have excellent interpersonal skills.
- Must have a valid driver’s license and a clean driving record.
- Must be willing and able to travel.
Physical Demands:
While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to walk short distances. The employee must be able to lift up to waist level 5 pounds and carry it for up to 15 feet. The employee must be able to drive and travel by airplane. The employee must be able to access, enter, and retrieve data using a computer. Specific vision abilities required by this job include close vision.
Customer Support Representative
Remote – Dallas Area a plus
Job Description
Pharmacy Automation Customer Support Rep
Noritsu Pharmacy Automation is a leader in the Pharmacy automation field. We provide a national footprint for onsite service and support on a wide array of Ophthalmic, Medical, Pharmaceutical, Dental, Security, Imaging and Photofinishing equipment.
Our Customer Support Rep will provide remote technical assistance for customers in the installation, maintenance, and operation of Pharmacy Automation equipment and software; may investigate design problems, prepare technical bulletins, and assist field service technicians; maintain tracking of ongoing technical problems and preventative maintenance calls; assist with software upgrades and data collection on a predetermined schedule, monitor remote support requests for assigned work schedule and standby schedule.
Essential Duties and Responsibilities:
- Provide assistance to customers and Noritsu technicians in the installation, maintenance, repair and operation of Pharmacy Automation products.
- Promote Noritsu’s quality objectives through professional and courteous customer interaction.
- Utilize all available resources to resolve problems with hardware and software products supported by Noritsu in a timely manner.
- Maintain close and continuous communication with Noritsu employees, partners, and customers to ensure customer satisfaction.
- Maintain daily contact with assigned management.
- Maintain proficiency with products supported by Noritsu through on-the-job experience, classroom instruction, and in-field training, and then transfer the information into practical application.
- Update job knowledge by participating in classes provided by Noritsu and other manufacturers, in addition to reading professional publications and participating in online training programs.
- Assist with cassette calibration activities.
- Submit timely reports of activities which may include, but not be limited to the following:
• Equipment service reports • Time sheets - Assist with customer training of products supported by Noritsu using phone, e-mail, and remote desktop assistant.
- Support and assist in the sale of all products supported by Noritsu.
- Exercise great discretion when servicing equipment for Noritsu’s partner companies.
- Represent Noritsu in a professional manner.
- Perform other duties as assigned.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability required.
- Must have a working knowledge of Windows operating system, networking, and Google workspace applications.
- Must have a strong working knowledge of computers.
- Must have experience supporting custom software interfaces.
- Must possess and demonstrate a mechanical aptitude and a basic understanding of electronics and electrical schematics.
- Must have excellent verbal and written communication skills.
- Must have excellent organizational skills; be detail oriented.
- Must have excellent interpersonal skills.
- Must be willing and able to travel.
- Must be willing and able to work overtime.
- Must have high speed internet availably at your home.
- Must have adequate cell reception at your home.
Education / Experience:
- High School diploma and a minimum of two years related experience OR a two or four year degree in computer sciences from an accredited school and minimum of 6 months related experience.
- PTCB certification is a plus.
- Experience with remote phone support is a plus.
Physical Demands:
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to walk and sit. The employee is occasionally required to stand; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to lift office files, reports or records, typically weighing five pounds or less. The employee must be able to access, enter and retrieve data using a computer. Specific vision abilities required by this job include close vision.
Pharmacy Automation Customer Support Rep
Noritsu Pharmacy Automation is a leader in the Pharmacy automation field. We provide a national footprint for onsite service and support on a wide array of Ophthalmic, Medical, Pharmaceutical, Dental, Security, Imaging and Photofinishing equipment.
Our Customer Support Rep will provide remote technical assistance for customers in the installation, maintenance, and operation of Pharmacy Automation equipment and software; may investigate design problems, prepare technical bulletins, and assist field service technicians; maintain tracking of on-going technical problems and preventative maintenance calls; assist with software upgrades and data collection on predetermined schedule, monitor remote support requests for assigned work schedule and standby schedule.
Essential Duties and Responsibilities:
- Provide assistance to customers and Noritsu technicians in the installation, maintenance, repair and operation of Pharmacy Automation products.
- Promote Noritsu’s quality objectives through professional and courteous customer interaction.
- Utilize all available resources to resolve problems with hardware and software products supported by Noritsu in a timely manner.
- Maintain close and continuous communication with Noritsu employees, partners, and customers to ensure customer satisfaction.
- Maintain daily contact with assigned management.
- Maintain proficiency with products supported by Noritsu through on-the-job experience, classroom instruction, and in-field training, and then transfer the information into practical application.
- Update job knowledge by participating in classes provided by Noritsu and other manufacturers, in addition to reading professional publications and participating in online training programs.
- Assist with cassette calibration activities.
- Submit timely reports of activities which may include, but not be limited to the following:
• Equipment service reports • Time sheets - Assist with customer training of products supported by Noritsu using phone, e-mail, and remote desktop assistant.
- Support and assist in the sale of all products supported by Noritsu.
- Exercise great discretion when servicing equipment for Noritsu’s partner companies.
- Represent Noritsu in a professional manner.
- Perform other duties as assigned.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability required.
- Must have a working knowledge of Windows operating system, networking, and Google workspace applications.
- Must have a strong working knowledge of computers.
- Must have experience supporting custom software interfaces.
- Must possess and demonstrate a mechanical aptitude and a basic understanding of electronics and electrical schematics.
- Must have excellent verbal and written communication skills.
- Must have excellent organizational skills; be detail oriented.
- Must have excellent interpersonal skills.
- Must be willing and able to travel.
- Must be willing and able to work overtime.
- Must have high speed internet availably at your home.
- Must have adequate cell reception at your home.
Education / Experience:
- High School diploma and a minimum of two years related experience OR a two or four year degree in computer sciences from an accredited school and minimum of 6 months related experience.
- PTCB certification is a plus.
- Experience with remote phone support is a plus.
Physical Demands:
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to walk and sit. The employee is occasionally required to stand; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to lift office files, reports or records, typically weighing five pounds or less. The employee must be able to access, enter and retrieve data using a computer. Specific vision abilities required by this job include close vision.
Not seeing the job you’re looking for?
Check out the Noritsu America careers page for more openings across the United States and Canada
